Shipping Information

Shipping and Delivery

Deliveries are made via express courier throughout Italy.
Average delivery time: 2-7 business days from payment confirmation.
Shipping costs are calculated and shown to the customer during the order process.

The risk of loss or damage passes to the customer upon delivery.

Right of Withdrawal

Pursuant to Articles 52 et seq. of the Consumer Code, the consumer customer has the right to withdraw within 14 days of receiving the goods, without providing reasons.

To exercise the right of withdrawal, the customer must send written communication to info@everlux.it.
The goods must be returned intact, unused, and complete with the original packaging.
Return costs are borne by the customer.
The refund (including standard delivery costs) will be made within 14 days of receiving the returned goods.

The right of withdrawal does not apply to:

• custom-made or clearly personalized goods;
• sealed products that cannot be returned for hygiene reasons once opened after delivery.